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The С����ƵTrader trading platform provides daily buying power figures. To determine how much cash, you have in your trading account log into the secure С����ƵSecure client area and refer to either the Equity or the Account Summary Report.

Sometimes a computer can go offline and stop connecting to a quote server. С����Ƶsuggests performing the following steps if you are not getting quotes:

1. Log off your trading platform, then log back on. This will re-establish your connection to our quote servers. If this does not work, then perform the next step:

1. Shut down the computer, turn off the modem and/or router. Keep them off for 60 seconds. Then turn on your modem/router and then start up your computer.

If neither of the above work and you is still not getting quotes, please call our tech support team at 1-888-577-3123, and press option number 4 so they can help you troubleshoot further.

Green E = Easy to borrow, you can place a short order at anytime

Grey L = Locate required. You would need a locate to place short orders which can be obtained by emailing shorts@lightspeed.com to request a locate. Please provide the account number, symbol, and number of shares. Additionally, we offer an automated Short locate tool through the software to allow a request for a pre-borrow fee. Please contact service@lightspeed.com to request to have this feature enabled. 

Red T = Threshold symbol, No locates available.

Red CB = Stock is currently under a circuit Breaker and may not be shorted

Right-click in your Market Maker Box and select “Settings”. Select the “Design” sub-tab and check “Show Margin Requirements.” When this option is checked, the Margin Requirement will appear in the top right corner of Level 2 with an Icon, displaying 25% (marginable) or 100% (non-marginable).